I absolutely love it. I can fitt all my things. I'm going to get a different colour soon.
Store owner replied: Thank you so much for your kind review and great photo. We are so pleased you love our Sienna bag.
Sienna Crossbody Bag
£85.00
Unit price
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Unavailable
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Description
As featured on ITV This Morning show.
Our gorgeous crossbody leather bags are versatile and beautifully stylish. Each bag comes with a matching leather strap in the matching leather. These bags are made in Italy using the finest cows leather and finish detailing.
- Soft pebbled grain leather
- Front pocket detail
- Gold hardware
- Lining in polyester
- Leather strap
- Made in Italy
- W: 21cm x H: 17cm x D: 8cm
* Personalisation - Gold foil lettering, placed in the centre of the bag. For more information on our Personalisation service, refer here.
Personalising and Adding your Initials
We are really excited to be able to offer you the option to personalise a range of our products. Adding that personal touch is what makes them feel so special – and we offer this service completely FREE of charge!
- In order to personalise your item, simply choose your character length (letter and numbers only), and we will emboss your item(s) for you. All characters are in capitals.
- You can add up to 3 characters free of charge and then for 4 -8 we charge a small fee of £5.
- We offer either gold or silver foil print or plain which is simply the characters embossed into the leather with no colour. If you don’t select an option, we will select the colour based on what goes best with product hardware or the colour stated on the product pages.
- The position of the embossing will be visible at the product page preview image, or stated on the product page.
- 4-8 characters are only available on certain items due to the product size, we will be in touch if there are any issues.
- Please note that over time the personalisation may fade or rub off during time. If cleaning your item please don’t scrub or rub. We advise you gently dab the area. We cannot be held responsible for personalisation wearing off.
- Due to the nature of some leathers, the personalisation may look different across products, however we believe this adds character to your product.
- All personalisation is done by hand and therefore variations may occur.
- Please review your personalised request very carefully before placing your order as unfortunately we can only offer exchanges or refunds on personalised items which are faulty.
At this stage, we are only offering personalisation on some of our products and if you would rather not personalise your item, that’s not a problem - simply leave this section blank.
PLEASE NOTE - Unfortunately, as these have been specifically tailored just for you, we are unable to offer exchanges or refunds on personalised items unless they are faulty.
Shipping
Most orders are dispatched within 48 hours however occasionally there may be a delay if we need to review your order or during busy periods. Please note personalised orders may take longer.
Shipping to the UK
UK orders are sent via Royal Mail
Standard Delivery: FREE WHEN YOU SPEND OVER £75 (5-8 working days)
Standard Delivery: £4.95 (5-8 working days)
First Class Delivery: £6.95 (4-5 working days)
DHL Express Delivery: £9.95 (Next working day) *order before 10 am Tues-Thurs. Next Day Delivery isn't guaranteed on Mondays & Fridays due to high order volumes.
Shipping to Rest of World
Orders to the EU, USA and rest of the world are sent via Royal Mail or DHL
EU Delivery: £30 (2-3 working days)
USA Delivery: £35 (2-4 working days)
Rest of the World Delivery: £55 (up to 8 working days)
*Please note for deliveries outside the UK there might be custom charges which are the responsibility of the customer.
All deliveries are sent via Royal Mail, DPD and DHL using registered post or courier and therefore must be signed for.
* Please note we are not shipping to Russia.
If you have any questions about our shipping, our customer service team will be happy to help: info@betsyandfloss.com
Shipping Policy
All orders are shipped using trusted couriers. Once a parcel has been dispatched and a delivery confirmation has been provided by the courier, responsibility for the parcel passes to the customer.
We cannot be held liable for parcels that are lost, stolen, or damaged once delivery has been confirmed by the courier. This includes parcels left in a “safe place,” with a neighbour, or at another alternative delivery location.
Customers are responsible for ensuring that their delivery address is accurate and secure.
If you believe your parcel has been lost or stolen, we recommend contacting the courier directly with your tracking details. We will always do our best to assist where possible, but liability for lost or stolen parcels rests with the customer.
Order Amendments & Cancellations
Amendments may be possible if your order hasn't been processed, such as changes to personalisation, item colour, or switching an item if the order hasn't been processed. If we’re able to process this change then a £3.50 administrative fee will apply.
Please email us as soon as possible and we’ll do our best to assist, but changes are not guaranteed.
Returns
Returning an Online Order
We will exchange or refund any products with all labels intact and not removed, within 14 days of delivery. Please note this excludes earrings and any personalised or monogrammed products.
UK & International Returns
When returning an item back to us we suggest you use a tracked service such as Royal Mail or DHL - sorry, but we cannot be held responsible for goods that don't arrive.
To ensure return or exchange accuracy, remember to enclose a copy of your invoice and instruction as to whether you require a refund or exchange. Please also include your email address or daytime telephone number so we can contact you if necessary.
Please send your returns to:
Betsy & Floss Online Returns
Manor Farm
Main Street
Chackmore
Buckingham
MK18 5JE
United Kingdom
Damage & Faults
Please note that we will offer an exchange or replacement for faulty goods - Full priced products will be considered for a maximum of 12 months. Any sale products will be considered for 6 months. Please note we accept no liability for wear and tear of products.
Sienna Crossbody Bag
Customer Reviews
Overall rating: 5.0 / 5 from 25 reviews.
The is my first purchase from this site and I have been very pleased so far Love my over the body bag which I brought to go with a new dress for Xmas ! Very good quality and reasonably priced Arrived quickly
Store owner replied: Thank you so much Samantha and what a great photo!
Love my new bag, chose the blush pink and it’s beautiful, a lovely neutral colour that will go with any outfit. Exceptional quality, will be a favourite for a long time to come. Thinking about buying in another colour too I love it that much.
Store owner replied: Thank you so much Angela, we really appreciate your wonderful feedback and kind words. Love the picture of you wearing the bag, it looks great!
Bought as a present so haven’t opened it yet but it looks really nice
Adore, this is my third bag. x
Beautiful bag, this is my 3rd one!
Perfect sized everyday bag,very well made with quality leather and zips at a very good price.Like the two sides to this bag and the plain, chunky strap.Very pleased I bought this bag as already in constant use.
I recently purchased the Sienna handbag from Betsy and Floss. It was initially out of stock, so I ordered an alternative, but when it became available again, the team were incredibly quick and helpful in assisting me to change my order. Their communication was excellent throughout, and my bag arrived today — it’s absolutely beautiful and the quality is outstanding. Fantastic customer service and gorgeous products — highly recommend!
A smart and really useful bag.
THIS IS THE 3RD SIENNA BAG. I FIND THEM JUST THE RIGHT SIZE AND THE BAGS ARE VERY WELL MADE. I RECEIVE MANY COMPLIMENTS.
Excellent product, excellent service
I bought this for my sister-in-law for her birthday in a couple of weeks time. I loved it and I am sure she will too. I bought a small purse for my daughter in the same colour for Christmas last year and she was very impressed. It’s her birthday at the end of this month and I am considering buying her this bag with her initials on it too. Thank you very much!
Beautiful quality and really well made. Love the colour!
Absolutely beautiful bag! Quality leather , great hardwear, and plenty of room for a smaller cross body bag . I love the colour I love the strap , I love everything!
I have purchased a number of different items from B&F. Always very pleased with every quality item received and great Customer service too!
Store owner replied: Thank you so much Lisa, we really appreciate your kind feedback and are thrilled you love your purchases.
Absolutely love this bag! It's the perfect size and the quality is great. I'm glad I went for the bright orangey coral, the colour actually goes with everything and makes me feel happy every time I wear it. So pleased with it, will definitely be recommending Betsy and Floss to my friends.
Store owner replied: Thank you so much for your kind review, we are thrilled you are happy with your purchase.
Lovely quality leather , fab colour My only concern was it didn't come with a dust bag which I would like
Store owner replied: Thank you so much for your review Jane. Our dust bags can be purchased on our website.
Great bag. Just the right size. Holds my wallet and phone and much more without being huge. Very responsive customer service too.
Store owner replied: Thank you so much for your kind review, we are thrilled you are happy with your purchase.
Gorgeous bag
I recently bought a Pink Sienna bag and have now bought the beige one . Needless to say...I love it.. Sheila
Store owner replied: Thank you so much Shelia, I’m so pleased you love your bag enough to buy it in another colour.
I love the bag, it’s very well made and the colour is beautiful. There was an issue with delivery that was dealt with speedily and efficiently, so I can personally vouch that the after service is excellent too.
Store owner replied: Thank you so much Lisa, so pleased to hear you love your bag and that we resolved the delivery issue. Huge thank you for taking the time to review!
This the second bag I’ve bought from you both sienna one teal and one black . They are well made good quality luv both of mind use them a lot .
Store owner replied: This makes us so happy! Thank you so much for your kind review and we are over the moon to hear you love your bags.
Have several products from here, purses and bags and never disappointed with them.
Store owner replied: Thank you so much for the review. We are so pleased you are happy with all your purchases from us.
Great value for money. Absolutely love it x
Excellent
