Love the colour of this!!! Nice wide straps makes it sturdy
Luca Mini Crossbody Bag
£75.00
Unit price
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Description
Our gorgeous crossbody leather bags are versatile and beautifully stylish. The bags are made in Italy using the finest cows leather and finish detailing.
- Soft pebbled grain leather
- Popper fastening
- Gold hardware
- Removeable leather, adjustable strap
- Alternative woven strap can be added to change the look of the bag
- W: 18.5cm x H: 12cm x D: 3cm
- Strap length (leather) is 90cm which can be extended to 100cm.
* Personalisation - Gold foil lettering, placed in the centre of the bag (top of the leather fastening). For more information on our Personalisation service, refer here.
Personalising and Adding your Initials
We are really excited to be able to offer you the option to personalise a range of our products. Adding that personal touch is what makes them feel so special – and we offer this service completely FREE of charge!
- In order to personalise your item, simply choose your character length (letter and numbers only), and we will emboss your item(s) for you. All characters are in capitals.
- You can add up to 3 characters free of charge and then for 4 -8 we charge a small fee of £5.
- We offer either gold or silver foil print or plain which is simply the characters embossed into the leather with no colour. If you don’t select an option, we will select the colour based on what goes best with product hardware or the colour stated on the product pages.
- The position of the embossing will be visible at the product page preview image, or stated on the product page.
- 4-8 characters are only available on certain items due to the product size, we will be in touch if there are any issues.
- Please note that over time the personalisation may fade or rub off during time. If cleaning your item please don’t scrub or rub. We advise you gently dab the area. We cannot be held responsible for personalisation wearing off.
- Due to the nature of some leathers, the personalisation may look different across products, however we believe this adds character to your product.
- All personalisation is done by hand and therefore variations may occur.
- Please review your personalised request very carefully before placing your order as unfortunately we can only offer exchanges or refunds on personalised items which are faulty.
At this stage, we are only offering personalisation on some of our products and if you would rather not personalise your item, that’s not a problem - simply leave this section blank.
PLEASE NOTE - Unfortunately, as these have been specifically tailored just for you, we are unable to offer exchanges or refunds on personalised items unless they are faulty.
Shipping
Most orders are dispatched within 48 hours however occasionally there may be a delay if we need to review your order or during busy periods. Please note personalised orders may take longer.
Shipping to the UK
UK orders are sent via Royal Mail
Standard Delivery: FREE WHEN YOU SPEND OVER £75 (5-8 working days)
Standard Delivery: £4.95 (5-8 working days)
First Class Delivery: £6.95 (4-5 working days)
DHL Express Delivery: £9.95 (Next working day) *order before 10 am Tues-Thurs. Next Day Delivery isn't guaranteed on Mondays & Fridays due to high order volumes.
Shipping to Rest of World
Orders to the EU, USA and rest of the world are sent via Royal Mail or DHL
EU Delivery: £30 (2-3 working days)
USA Delivery: £35 (2-4 working days)
Rest of the World Delivery: £55 (up to 8 working days)
*Please note for deliveries outside the UK there might be custom charges which are the responsibility of the customer.
All deliveries are sent via Royal Mail, DPD and DHL using registered post or courier and therefore must be signed for.
* Please note we are not shipping to Russia.
If you have any questions about our shipping, our customer service team will be happy to help: info@betsyandfloss.com
Shipping Policy
All orders are shipped using trusted couriers. Once a parcel has been dispatched and a delivery confirmation has been provided by the courier, responsibility for the parcel passes to the customer.
We cannot be held liable for parcels that are lost, stolen, or damaged once delivery has been confirmed by the courier. This includes parcels left in a “safe place,” with a neighbour, or at another alternative delivery location.
Customers are responsible for ensuring that their delivery address is accurate and secure.
If you believe your parcel has been lost or stolen, we recommend contacting the courier directly with your tracking details. We will always do our best to assist where possible, but liability for lost or stolen parcels rests with the customer.
Order Amendments & Cancellations
Amendments may be possible if your order hasn't been processed, such as changes to personalisation, item colour, or switching an item if the order hasn't been processed. If we’re able to process this change then a £3.50 administrative fee will apply.
Please email us as soon as possible and we’ll do our best to assist, but changes are not guaranteed.
Returns
Returning an Online Order
We will exchange or refund any products with all labels intact and not removed, within 14 days of delivery. Please note this excludes earrings and any personalised or monogrammed products.
UK & International Returns
When returning an item back to us we suggest you use a tracked service such as Royal Mail or DHL - sorry, but we cannot be held responsible for goods that don't arrive.
To ensure return or exchange accuracy, remember to enclose a copy of your invoice and instruction as to whether you require a refund or exchange. Please also include your email address or daytime telephone number so we can contact you if necessary.
Please send your returns to:
Betsy & Floss Online Returns
Manor Farm
Main Street
Chackmore
Buckingham
MK18 5JE
United Kingdom
Damage & Faults
Please note that we will offer an exchange or replacement for faulty goods - Full priced products will be considered for a maximum of 12 months. Any sale products will be considered for 6 months. Please note we accept no liability for wear and tear of products.
Luca Mini Crossbody Bag
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Customer Reviews
Overall rating: 4.9 / 5 from 57 reviews.
Love this bag!
Store owner replied: Thank you so much. We’re so pleased you love your Luca bag.
Love this beautiful bag! Was looking for a bag to accessories with grey outfit, this perfect! Only downside is the delivery, for a £60 bag I wish it was sent in a box for protection of damage, rather then the Jiffy bag it was sent in.
Absolutely love this bag, it's such good quality and so stylish, I highly recommend. I will be purchasing in another colour at some point!
Store owner replied: Great picture, thank you so much Rebecca!
Beautiful bag! I try to buy consciously and buy things that will last. This bag is really well made, and the gold initials are complimented nicely by the gold hardware which just finishes the bag off. I also really like the thick strap and the whole bag looks great. I’ll definitely be back for other bags in the future 😄
Store owner replied: Huge thank you Danika, we absolutely love receiving such positive feedback.
Beautiful bag! Arrived the next day. Now looking to buy another!
Store owner replied: Thank you so much for your lovely feedback and photo, we’re so pleased to hear you love your bag.
Had so many compliments when using this bag! Will order in other colours too!
Store owner replied: Amazing, thank you so much! Great photo 😊
Lovely bag just a perfect, love it
Store owner replied: Absolutely love it! Thank you so much for the lovely review and great photo
Lovely bag. Easy to order, fairly quick delivery. Well packaged. Would purchase another colour.
Store owner replied: Love the picture! Thank you for the review, it means a lot to us x
Perfect
Love it! This little pretty thing goes with everything. It can fit my phone 164 x 76.5 x 8.1 mm, a purse, a couple of tissues and a pen. Very good quality.
Fabulous service, very quick. Well wrapped. Good quality product! Love it
🥰
Outstanding customer service from Betsy and Floss - I wanted to use this beautiful bag for a special event and, despite my last minute order, they went out of their way to get it to me on time. And it would have done, had it not been for a mistake on the delivery company's part. I loved the bag, but sadly had to return it as I had bought another when it didn't arrive.
Love this bag - getting another one in the bigger size and other color!
Lovely little bag. Brilliant quality very well made. Perfect small bag for the essentials.
Gorgeous little bag. Perfect colour and excellent quality.
I actually ordered the small Luca bag by mistake; I meant to order the large version. Victoria in Customer Service was superb, reordered the correct bag for me and sent me a label for a free return. I love my Luca bag and would heartily recommend Betsy & Floss!
So cute and perfect size
Excellent quality purchase - bought 3 in total - for a 50th, a 60th and a Xmas present. The birthday recipients were delighted and I would very much like one for myself! Arrived promptly, great service.
♥️
Lovely leather and colour. A bit smaller than I expected. Great as a gift with the engraving
Store owner replied: Thank you so much for your kind review, we are thrilled you are happy with your purchase.
What a fantastic company! I was looking for a special 18th birthday present and this bag does not disappoint. The lucky recipient loves it and I am so glad I chose to personalise it also. Super fantastic customer service going above and beyond to ensure I had the gift in time. Highly recommend.
Store owner replied: Thank you so much for your kind review, we are thrilled you are happy with your purchase.
Really great little bags I was looking for a small silver leather to go with some silver sandals. The added bonus of having my initials added was the icing on the cake. Unfortunately I forgot to use the first order discount code but that was my fault.
Store owner replied: Thank you so much Jenny, it means the world to us to hear you love our products. If you contact the team on info@betsyandfloss.com they can sort your discount out for you.
Absolutely beautiful bag I love it. Lovely quality and love the personalisation. Fast and efficient delivery. Would most definitely recommend to family and friends.
Store owner replied: Huge thank you Rachel. Reviews like this really mean the world to our small business.
My partner loved it! 👍
Fabulous little bag, which holds all of your essentials on an evening out ❤️
Store owner replied: Thank you Sarah. I’m so pleased to hear you love the Luca as much as we do.
Your company came up as a targeted ad as I have a niece named Betsy and my daughter Florence (Flossy), so I decided to have a browse and I am so glad I did. I ordered the Luca bag as a gift for my stepmum and everybody had commented on it this Christmas! I’m hoping for one myself for my upcoming birthday. A slightly different design to all the others on the market, so expensive looking and amazing quality for the price. Love! Thank you so much x
Store owner replied: Thank you so much Beth for your kind review of our Luca bag. How lovely that you have family named after our brand, I named the brand after my 2 Grandmothers.
My new bag arrived very quickly and I love it! It is really good quality leather and very stylish, I love the burgundy colour but as there are so many colours available I can see me ordering another one!
Store owner replied: Thank you so much Chantelle, we are so pleased to hear you love our Luca bag in all the different colours as much as we do.
Lovely design, good quality. Recommend.
Lovely design, good quality. Recommend.
Beautiful bag, quick delivery, really pleased
Store owner replied: Thank you so much Sarah!
Gorgeous well made bag. Will make the perfect Christmas present for my mother in law. Thanks again.
Store owner replied: Huge thank you Carrie. I hope your mother in law loves her gift.
Love my Betsy and Floss bag. It’s lovely a quality for the price. Will definitely be buying more! Customer service also equally as good. One very satisfied company
Store owner replied: Thank you so much Katie, we’re so pleased you are happy with your purchase and our customer service, it really means to world to our small business.
Love it, perfect size
A lovely little bag x
Store owner replied: Thank you so much Shirley, so pleased to hear you like your bag.
Lovely bag but just tooooo small
Absolutely beautiful bag lovely colour and quality
Store owner replied: Thank you so much Lara, we’re so pleased to hear you love your Luca bag.
Great bag and excellent service
Store owner replied: Thank you Michelle, we’re so pleased to hear you are happy with your bag.
The bag is good quality down to every little detail like the fastenings. I’ve received compliment’s every time that I’ve used it.
Store owner replied: Thank you so much Ruepal, we’re so pleased to hear that you love your Luca bag receive so many lovely compliments.
