Change the look of your bag with our stylish bag straps. They are all adjustable and can be simply clipped onto our crossbody bags. One bag - multiple looks!
Our gorgeous leather across-body bag comes with an adjustable leather detachable strap. The strap can be worn across your body or around your waist. Perfect for carrying all your essentials in style! Made from genuine Italian leather, the bag is lined with one internal pocket. The strap is detachable, so can be interchanged with one of our woven straps.
Genuine leather
Gold hardware detail
Front zip fastening
Removeable leather strap
Approx size: L: 24cm H: 12.5cm D: 3.5cm
Strap length: Longest 117cm, Shortest 64cm
*Personalisation - Gold foil lettering, placed in the centre of the bag. For more information on our Personalisation service, refer here.
Personalisation
Personalising and Adding your Initials
We are really excited to be able to offer you the option to personalise a range of our products. Adding that personal touch is what makes them feel so special – and we offer this service completely FREE of charge!
In order to personalise your item, simply choose your character length (letter and numbers only), and we will emboss your item(s) for you. All characters are in capitals.
You can add up to 3 characters free of charge and then for 4 -8 we charge a small fee of £5.
We offer either gold or silver foil print or plain which is simply the characters embossed into the leather with no colour. If you don’t select an option, we will select the colour based on what goes best with product hardware or the colour stated on the product pages.
The position of the embossing will be visible at the product page preview image, or stated on the product page.
4-8 characters are only available on certain items due to the product size, we will be in touch if there are any issues.
Please note that over time the personalisation may fade or rub off during time. If cleaning your item please don’t scrub or rub. We advise you gently dab the area. We cannot be held responsible for personalisation wearing off.
Due to the nature of some leathers, the personalisation may look different across products, however we believe this adds character to your product.
All personalisation is done by hand and therefore variations may occur.
Please review your personalised request very carefully before placing your order as unfortunately we can only offer exchanges or refunds on personalised items which are faulty.
At this stage, we are only offering personalisation on some of our products and if you would rather not personalise your item, that’s not a problem - simply leave this section blank.
PLEASE NOTE - Unfortunately, as these have been specifically tailored just for you, we are unable to offer exchanges or refunds on personalised items unless they are faulty.
Most orders are dispatched within 48 hours however occasionally there may be a delay if we need to review your order or during busy periods. Please note personalised orders may take longer.
Shipping to the UK
UK orders are sent via Royal Mail
Standard Delivery: FREE WHEN YOU SPEND OVER £75 (5-8 working days)
Standard Delivery:£4.95(5-8 working days)
First Class Delivery: £6.95 (4-5 working days)
DHL Express Delivery: £9.95 (Next working day) *order before 10 am Tues-Thurs. Next Day Delivery isn't guaranteed on Mondays & Fridays due to high order volumes.
Shipping to Rest of World
Orders to the EU, USA and rest of the world are sent via Royal Mail or DHL
EU Delivery: £30 (2-3 working days)
USA Delivery: £35 (2-4 working days)
Rest of the World Delivery: £55 (up to 8 working days)
*Please note for deliveries outside the UK there might be custom charges which are the responsibility of the customer.
All deliveries are sent via Royal Mail, DPD and DHL using registered post or courier and therefore must be signed for.
* Please note we are not shipping to Russia.
If you have any questions about our shipping, our customer service team will be happy to help: info@betsyandfloss.com
Shipping Policy
All orders are shipped using trusted couriers. Once a parcel has been dispatched and a delivery confirmation has been provided by the courier, responsibility for the parcel passes to the customer.
We cannot be held liable for parcels that are lost, stolen, or damaged once delivery has been confirmed by the courier. This includes parcels left in a “safe place,” with a neighbour, or at another alternative delivery location.
Customers are responsible for ensuring that their delivery address is accurate and secure.
If you believe your parcel has been lost or stolen, we recommend contacting the courier directly with your tracking details. We will always do our best to assist where possible, but liability for lost or stolen parcels rests with the customer.
Order Amendments & Cancellations
Amendments may be possible if your order hasn't been processed, such as changes to personalisation, item colour, or switching an item if the order hasn't been processed. If we’re able to process this change then a £3.50 administrative fee will apply.
Please email us as soon as possible and we’ll do our best to assist, but changes are not guaranteed.
Returns
Returning an Online Order
We will exchange or refund any products with all labels intact and not removed, within 14 days of delivery. Please note this excludes earrings and any personalised or monogrammed products.
UK & International Returns
When returning an item back to us we suggest you use a tracked service such as Royal Mail or DHL - sorry, but we cannot be held responsible for goods that don't arrive.
To ensure return or exchange accuracy, remember to enclose a copy of your invoice and instruction as to whether you require a refund or exchange. Please also include your email address or daytime telephone number so we can contact you if necessary.
Please send your returns to:
Betsy & Floss Online Returns
Manor Farm
Main Street
Chackmore
Buckingham
MK18 5JE
United Kingdom
Damage & Faults
Please note that we will offer an exchange or replacement for faulty goods - Full priced products will be considered for a maximum of 12 months. Any sale products will be considered for 6 months. Please note we accept no liability for wear and tear of products.
Bought this bag for a holiday this year because I need something lightweight to hold my phone keys etc and this bag is gorgeous 😻 and the colour is stunning ! Plus adding my name was a bonus! I cannot wait to use it!
Store owner replied:
Huge thank you for your review Louise. Enjoy using your bag.
Gorgeous smart little red bag! Have coveted it for a while & was finally bought by my daughter for my birthday. Super speedy delivery. Perfect size for all I need, great adjustable strap, soft & so comfy to wear on a day trip into the city. My cat thinks it’s purrfect too… Could just do with your card holder or purse to match available in the beautiful red leather if possible? ❤️
Store owner replied:
What a fantastic photo of you wearing the gorgeous Zadar bag and your cat!! We’re so pleased to hear you love your order and we will definitely look into cardholders in red to match.
It’s the fist time I have shopped with Betsy & Floss, the bag I bought is absolutely perfect! It’s a beautiful bright red, soft leather & the most comfortable bag I have ever worn, it’s really light so doesn’t give me shoulder ache & fits perfectly snug across my body, I actually can’t feel it when I wear it, I’ve have used it every single day since I got it! & will definitely be getting another one in a different colour! Very happy customer x
Store owner replied:
Karen, thank you SO much for your lovely review. We’re so pleased to hear you love your bag and have used it everyday. Reviews like this mean a huge amount to our small business.
Lovely little bag ❤️ great quality, just big enough for phone, card wallet, keys & lippy 💄😉 - might treat myself to another one in a brighter colour 😀
Store owner replied:
Amazing picture, thank you so much for sharing. We love seeing our customers wearing our products. So pleased to hear you love our Zadar bag as much as we do.
A great accessory, personalised too. Can’t wait to take it to Ibiza with me. Perfection!
Love it. Beautiful leather and and beautifully made.
Would be extra loved if it had an internal zip section for security of smaller items.. like keys or lipstick.
But overall great customer service and quality bag x
What a beautiful bag, it’s absolutely lovely and I cannot wait to use it.
Thank you so much to Vicky and the team, excellent customer service and support with my purchase. I would highly recommend. Kate xxx
I love this bag. It’s the perfect size for all your essentials and the crossbody style makes it very practical too. I have it in two colours and would love it in two more colours.
Great bag, really happy with the quality and the personalised initials add that extra special touch. Would recommend the zadar crossbody as a gift or a treat for yourself!
Fantastic bag and colour is great making it an ideal gift for my daughter who has her hands full with a baby. The hip bags works a treat as hands are free. But bag easy to change to cross body bag.
The Zadar bag is beautiful suitable for day (with the web strap) or evening (with the black leather strap) wear. The leather is soft and very pleased with my purchase. Would order from this site again.
Store owner replied:
Huge thank you Karen. We really appreciate your feedback and are so pleased to hear you are happy with your order.
Originally purchased the Zadar bag in black. I loved it so much I got one in blush, to go with light-coloured outfits, and one in tan for my sister! They’re beautiful and so convenient. The leather quality is impressive.
Store owner replied:
Huge thank you for your kind review and we are thrilled to hear both you and your sister love your bags! It means the world to our small business.
Love the bag, just what I wanted! Perfect size not too big but enough space for my phone purse and a few other bits and pieces!
Store owner replied:
Huge thank you for your review Nicola, we are pleased to hear you love the Zadar bag.
This bag is perfect for those occasions where you just need your phone, keys and a few little bits. It’s lovely. I’ve only worn it twice but both times have had lots of compliments and I know at least two friends have now bought one for themselves!